# Schedule knowledge base articles

> You can schedule articles to publish and at a specific time or day. This is helpful if you are creating articles before they should go public.

Source: https://kustomer.kustomer.help/en_us/schedule-articles-H1JSNHyyd

Last updated: 2025-09-09T14:46:12.370Z

You can schedule articles to publish at a specific time or day. This is helpful if you are creating articles before they go public, such as when you create content specifically for the holiday season, or before a new item is released. With this feature, you can ensure that your latest content is always published at the right time, even if you are out of the office.

**Who can access this feature?**

**User types**

Content administrators can access knowledge base settings.

  

### In this article

*   [Schedule an article](#schedule)
*   [Manage scheduled articles](#manage)
*   [Change or delete a schedule](#change)

### Schedule an article

You can schedule an article to automatically publish to your knowledge at a later date or time.

**Notes:**

*   Articles can only have one schedule at a time.
*   When you delete an article or draft, any scheduled actions are also deleted.

**To schedule an article:**

1.  Once you are ready to schedule your article, select the arrow next to **Publish Now** and then choose Publish **Schedule**.  
    ![](https://cdn.kustomerhostedcontent.com/media/570fad9d9001bc1000163b28/e9b9cec7faf4291b2df8653f67fc0217.png)
2.  Enter the following information:  
      
    *   **Date**  
        The day that the article will be published.  
          
        
    *   **Time**  
        The time at which the article will be published. The specified time must be at least one minute ahead of the current time. This must be entered in hh:mm format.  
          
        
    *   **Time Zone** is the   
        The time zone in which the article is published.  
        ![](https://cdn.kustomerhostedcontent.com/media/570fad9d9001bc1000163b28/0b90a6c2e5b2a11a82689b9c23ba9955.png)
3.  Select **Schedule** and then select **Yes** to confirm when the article will be published. You will see a blue toolbar next to the Publish button where you can view the schedule at any time by hovering over the calendar icon.  
    ![](https://cdn.kustomerhostedcontent.com/media/570fad9d9001bc1000163b28/3e0a494b9d28d693e86cda9b93878b71.png)

### Manage scheduled articles

You can view a list of scheduled articles by selecting **Publish Schedule** from the Filter by Schedule drop-down menu on the Articles page. Hovering over the![](https://cdn.kustomerhostedcontent.com/media/570fad9d9001bc1000163b28/5efe9c3a28c3e0559d6a2b30221e73b6.png) icon for an article shows you when that article is scheduled to be published.

![](https://cdn.kustomerhostedcontent.com/media/570fad9d9001bc1000163b28/20df1b5a842f2d6cfee34b2fd856fbc1.png)

### Change or delete a schedule

You can change or delete an article's scheduled publication date directly within the article itself.

**To edit an existing schedule:**

1.  Select the article with the schedule you want to change and then select **Edit Schedule** ![](https://cdn.kustomerhostedcontent.com/media/570fad9d9001bc1000163b28/8599145118de2714e611fa6ca500dd4c.png) at the top of the page.![](https://cdn.kustomerhostedcontent.com/media/570fad9d9001bc1000163b28/74f3ab2898d46e4b00bc64bddcd3462e.png)
2.   Make your desired change and select **Update Schedule**.
3.  Select **Yes** to confirm your changes.

**To delete an existing schedule**

Select **Delete Schedule** ![](https://cdn.kustomerhostedcontent.com/media/570fad9d9001bc1000163b28/0588f4b32feee67726b7efc8fe05708d.png) at the top of the page and then select **Yes** to confirm your changes. Your article will revert to an editable draft state.